We are committed to delivering your order with precision and care. Our streamlined process ensures that every timepiece, whether designed for adventure, elegance, or performance, is meticulously packaged and dispatched from our fulfillment center within 1-2 business days after payment confirmation. For specialized categories requiring additional quality checks (such as mechanical or health-tracking models), processing may extend slightly to guarantee flawless functionality upon arrival.

Delivery timelines vary based on your location and selected shipping method. Domestic orders typically arrive within 5-7 business days after dispatch, while international shipments may require 10-20 business days. Note that unforeseen circumstances like weather disruptions or customs clearance may occasionally impact these estimates. Rest assured, we prioritize prompt handling to minimize delays.

We offer the following shipping options:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60.
Free Shipping (10-15 Business Days): Applies to orders of $60 or more (up to $9,999).

We currently ship to most countries across North America, Europe, and select regions in Asia and Oceania. Due to regulatory restrictions, certain destinations (e.g., conflict zones or embargoed areas) are excluded. During checkout, our system will automatically verify eligibility based on your shipping address. For inquiries about specific locations, contact [email protected].

Once your order ships, you’ll receive a confirmation email containing a tracking number and a link to monitor your package’s journey. For integrated smart models, we recommend using the carrier’s app for real-time updates. If you haven’t received tracking details within 3 business days of your order confirmation, please check your spam folder or reach out to our support team.

While rare, delays or lost packages can occur due to logistical complexities. If your shipment exceeds the estimated delivery window by more than 5 business days, contact us at [email protected] with your order number. We’ll collaborate with the carrier to locate your package or initiate a replacement/refund per our Refund Policy.

International orders may incur customs fees, taxes, or import duties determined by your local authorities. These charges are the customer’s responsibility and are not included in the order total. We declare all packages accurately to avoid clearance delays. For guidance on potential fees, consult your country’s customs office before placing an order.